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The Huntsville Center offers a variety of academic and technical correctional education programs to TDCJ offenders. This is an IT Lab Monitor position within a correctional environment with an all-male offender population. Offenders are required to meet academic and security requirements for enrollment consideration.
Lab Monitors will ensure the usage of computers in the LCHC Student Success Labs, ensure NetSupport is turned on prior to the students entering the labs so their searches can be tracked by the LCHC Librarian, and ensure eGranery servers are on and properly functioning. Monitors will ensure Lee Search is operational when students enter the labs, organize and submit student lay-ins (appointments) to attend weekly IT Lab offerings, and track weekly/semester attendance to the Student Success Centers.
Lab Monitors are hired in a part-time capacity on an as-needed basis and are contingent upon the needs of the College.
* Enter student and instructor accounts in the network.
* Monitor students in the lab environment; use of NetSupport School.
* Assist with computer-related and course-related issues.
* Collect and report attendance data.
* Communicate computer-related issues to the technical support team.
* Collect and report lab sign-up names and times.
Perform other duties as assigned.
* High School Diploma or equivalent (GED)
* At least one (1) year of experience working in a computer-related field
* At least one (1) year of experience working with Microsoft Office Suite
* Candidates must pass a criminal background check by the Texas Department of Criminal Justice (TDCJ)
* Able to work flexible hours
* Able to work evenings when required
