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Company: Horizon Air The Team:
Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you’re new to the industry or a seasoned pro, you’ll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You’ll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you’ll have to create a long and satisfying career with us.
Role Summary:
The Crew Scheduler is responsible for notifying Horizon Air crew members of changes in their assignments, answering in-coming calls from crew, and assisting in hotel and travel for crew, in addition to appropriately reacting to flight irregularities and monitoring for compliance with all Federal Aviation Regulations (FAR) and company regulations. This position works closely with other operational disciplines within the System Operations Control center (SOC).
Key Duties:
- Arrange crew coverage for Horizon Air’s flight schedule.
- Ensure all crew members are scheduled in compliance with crew member contracts and Federal Aviation Regulations (FAR).
- Perform analytical studies of crew tracking reports for verification of FAR compliance.
- Monitor crew schedules and operations using crew tracking management and flight tracking computer systems.
- Manage reserve crew member staffing levels and utilizations.
- Book crew deadhead and jumpseat records.
- Coordinate with Flight Control, Inflight, and Pilot management to resolve operational and crew-related issues.
- Perform duties in compliance with company and departmental procedures.
Job-Specific Experience, Education & Skills:
Required
- Strong commitment to deliver outstanding customer service to our crew members and other internal customers.
- Effective communication skills with a demonstrated professional phone manner.
- Excellent organizational and problem-solving skills.
- Average typing abilities (minimum of 40 wpm).
- Intermediate proficiency with Microsoft Office applications (e.g., Word and Excel).
- Ability to work independently and as part of a team.
- Ability to work a variety of schedules to include nights, weekends and holidays.
- Ability to communicate in English.
- High School Diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred
- Airline station or operations experience.
- Prior Crew Scheduling experience.
Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate: USD $21.83/Hr. Total Rewards:
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status: Non-Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Seattle, WA – Flight Ops Regulatory Information:
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
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