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[Customer Support / Remote] – Anywhere in U.S. / Up to $60K per year / Healthcare benefits / PTO / Retirement plan – As a Customer Service Associate at Dow Jones, you will: Respond promptly to customer inquiries via phone, email or chat; Maintain a high level of professionalism and customer service at all times; Troubleshoot and resolve customer issues efficiently and effectively; Update and maintain customer records accurately; Collaborate with other team members to ensure customer satisfaction; Provide product and service information to customers; Act as a liaison between customers and internal departments to resolve complex issues…Hiring Immediately >>
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