Analyst, Data Operations (R-17963)

Key Responsibilities:

• Assist in creating and implementing effective project plans within budget, timeframe and quality metrics. 
• Oversee internal and external resources with concurrent projects. 
• Track, document and communicate accurate project status and results. 
• Identify progress barriers and work with department team to develop and implement solutions to overcome them. 
• Assist in process improvements by continually evaluating current methodologies, effectively interface with internal team members and vendors to drive resource saving efficiencies. 
• Maximize use of technology to streamline processes and ensure the most appropriate resources are applied to each step.
• Assist in developing and implementing effective quality assurance processes, through quality assurance steps to ensure issues are identified, defined and resolved. 
• Identify, analyze and audit external and internal data sources.
• Provide timely and supportive customer service to internal and external customers. 
• Develop a clear understanding of quality drivers and champion the communication of data quality metrics throughout the organization.
• Proactively analyze and trouble shoot problems and issues associated with data. 
• Assess the critically of the issue and escalate for timely resolution, participate in solution of the issue.

Requirements:

• Undergraduate degree or 3-5 years of data collection experience or equivalent job experience.
• Strong technical aptitude with Microsoft Access.
• Critical competencies: problem solving/analysis, communication skills, initiative, leadership and ability to influence.
• Excellent organizational, decision making and analytical skills.
• Ability to work independently and manage multiple priorities.