Analyst II, Customer


As a family company, we serve people and communities. When you work at Meijer, you re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community!

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave

  • Paid education assistance

  • care assistance

  • Team member discount

  • Development programs for advancement and career growth

Please review the job profile below and apply today!

This position is an experienced role on the Merchandising Center of Excellence Analytics team. This role is responsible for developing and applying analytics that will have a positive impact on sales, margin and profit performance of specific Merchandise areas.

Position follows a hybrid schedule: Monday-Wednesday in Grand Rapids MI office, Thursday-Friday remote.


What You’ll be Doing:

  • Responsible for delivering material impact to the organization s performance by: providing analytical support for Merchandising teams, identifying and executing against analytics-based business opportunities, and developing analytic approaches & reports that improve the efficiency of the Merchandising organization.

  • Develop and apply advanced quantitative methods, data mining, modeling, and analytical tools to solve complex business problems across Merchandising.

  • Partner and consult on report and tool solution designs that apply best in class analytics.

  • Effectively communicate complex business analysis and provide recommendations for improvements.

  • Keep customer at the center of analytic approach, analysis and solutions and partner with cross functional teams to drive customer centered focus at Meijer.

  • Develop scorecards and partner with reporting teams to improve reporting effectiveness.

  • Collaborate and build strong business relationships with Customer Marketing, Merchandising and Marketing teams to develop winning customer marketing solutions.

  • Leverage disparate data sources for holistic understanding to solve complex business problems.

What You Bring with You (Qualifications):

  • Bachelor s degree in Business, Statistics, Economics, or other quantitative field or Relevant Experience. Master s degree preferred.

  • 2-5 years business experience in marketing analysis or analytics consulting leadership.

  • Experience in an Advanced Analytics environment working with customer analytic systems in both SAS & Teradata (preferably at a large retailer).

  • Experience working in a cross-functional teams focused on: Business/Financial Analysis, Promotional Analytics, Customer Analytics, Pricing, Merchandising, Media Analytics, etc.

  • Experience developing analytic techniques such as: forecasting, predictive modeling, segmentation analysis, simulation modeling, data mining.

  • Experience in customer-facing industry (traditional or online retailing, retail financial services, etc.).

  • Multi-channel experience preferred familiar with both in-store/branch and online analytics.

  • Advanced and hands on experience using one or more of: SQL programming; SAS Base programming, SAS Macro programming, SAS Advanced programming, SAS Enterprise Miner; SAS Visual Analytics; Hadoop programming; SAS in-database and in-memory programming; MicroStrategy.

  • Strong work ethic.

  • Excellent communication skills: listening, verbal and written.

  • Experience developing communications and presenting to leadership.

  • Strong organizational, planning, and time management skills with ability to prioritize multiple/competing projects and assignments.

We opened our doors more than 85 years ago with the goal of helping people provide for themselves and their family. Today we re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 240 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer’s policy is to not discriminate because of any applicant or team member’s race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request . Submissions that are not seeking help to complete the application due to a disability will not be responded to.


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