Analyst II (R-17782)

Key Responsibilities

• Interaction with senior stakeholders in customer companies (SMEs and Corporates) – CEOs, CFOs, Vice presidents, and alike to understand their business and financial performance.
• Conducting management discussions for the BU and communicating the summary of the discussion to the report analyst in a precise and concise way resolving client issues through interaction with own and other teams within D&B to provide the quickest and the most efficient solution to client issues while coordinating with sales.

• Understanding on credit and performance rating and undertaking resolution of rating appeals.

• Strong adherence to SLA’s and SOP’s with an inclination to doing the right thing when situation demands.

• Maintenance of records for each customer interaction and customer requirement.

• Resolution of customer queries and enquiries based on customer feedback or query.
• Interact with Correspondents/Customers/Sales Associates/Internally to ensure timely deliverables with desired quality.

• Ensuring required extracts as per business requirements from various data sources.
• Support to sales team for explaining product information to the customers by making presentations, onsite support if required and handling specific queries.

• Undertaking reviews for reports prepared by team – reports may be made for SMEs as well as large corporates and may include varying content based on the report variant.

• Strict adherence to processes and timelines whilst maintaining highest levels of accuracy and quality in line with SLA’s
• Ensuring appropriate update of relevant MIS’ along with process compliance
• Perform complex analysis, and work on financial/business research-based assignments /reports.

• Be a part of internal rating committee and product enhancement discussions.
• Responsible for value addition and process improvement in reports.
• Interaction with other SBU members for specific projects.

Key Requirements

• CA or MBA with experience of more than 8 years in banking or credit rating industry in a role requiring ongoing client interaction

• Should have a strong grasp on understanding and analyzing financial statements

• Articulate with strong communication skills (verbal and written – English and Hindi) and presentation skills suitable to BU requirements.

• Good knowledge on varied industries will be important
• Strong analytical skills and ability to provide value added insights

• Should not have apprehensions to travel beyond city limits for the interest of business

• Be a team player
• Ability to coordinate between internal and external parties as well as within the internal teams will be important.