Benefits and Wellness Program Administrator

  • Contract
  • Full Time
  • Temporary
  • San Jose, CA


Benefits and Wellness Program Administrator

Valley Water

Salary: $133,203.20 – $170,580.80 Annually

Job Type: Full-Time

Job Number: 01659-E

Location: CA, CA

Department: Human Resources

Closing: 8/9/2023 11:59 PM Pacific


Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
A 2.5% supervising differential will apply.

Valley Water has a robust Benefits and Wellness Program in support of over 800 employees. Reporting to the Total Rewards and Data Analytics Manager, the Benefits & Wellness Supervising Program Administrator will provide supervisory lead oversight of the Santa Clara Valley Water District’s Benefits & Wellness Team.

The team is responsible for the administration of Valley Water’s benefits plans for all active employees, retirees, and board of directors, including annual contract renewals, open enrollment, leaves of absence, processing retiree Medicare enrollments, benefits on-boarding and separations/retirements of employment. This position also supervises the bi-weekly processing of employee transactions and the response to customer service inquiries. The Unit is also responsible for Valley Water-wide wellness program including the coordination of wellness-related activities, education, and analysis of participation data to determine program effectiveness.

With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses, and roadways, and partners with other agencies to provide trails and open space for the community.

At Valley Water, we provide Silicon Valley safe, clean water for a healthy life, environment, and economy and are a leading and nationally recognized water resources management agency. You will find that we are serious about what we do and care for the community we serve. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. When you join our team, you will find like-minded people that are passionate about what they do and have a customer focus to grow the people behind your water.
Key Responsibilities include, but are not limited to:

  • Provide day-to-day full operational supervision of the Benefits and Wellness Team including, but not limited to, conducting performance evaluations and fiscal year work plan, providing staff development, approving timesheets, conducting staff meetings, and hiring of any future staff or temporary workers.
  • Provide lead oversight of the bi-weekly employee transactions, and respond to management questions and requests for data. Resolve employee transaction issues/questions and (if applicable) obtain management approval and provide notification of the resolution.
  • Interpret and implement any applicable changes to the state/federal regulations (i.e., CalPERS, health care laws, Medicare, and applicable IRS guidelines), contracts, policies and procedures, and MOU provisions to ensure Valley Water follows these provisions.
  • Represent the benefits function as a Subject Matter Expert (SME) during Union negotiations, Board of Directors, management, bargaining units, and external vendor meetings.
  • Compile data and prepare the fiscal year budgets for assigned projects and reconcile labor hours and services & supplies expenditures to ensure they do not exceed the established budgeted amounts.
  • Conduct research related to the administration of Valley Water’s benefit programs, compile data and prepare reports with recommendations for management decisions (i.e., Governmental Accounting Standards Board (GASB), Other Post Employment Benefits (OPEB), Affordable Care Act (ACA)).

Ideal Candidate’s Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

  • Six (6) or more years of experience in benefits administration including either one (1) year of experience planning, organizing, coordinating, and directing various projects or programs, or serving as a Benefits-recognized subject matter expert or advisor in assigned program area.
  • Experience in public sector is preferred.
  • Experience with CalPERS, Medicare, and working with benefits brokers for plan renewals.
  • Experience using and implementing ERP systems.

Ideal Skills and Abilities:

  • Effectively communicate (both verbal and written communication).
  • Lead and supervise staff.
  • Prepare and administer large and complex budgets.
  • Provide excellent customer service across all levels of the District including the Board members and retirees.
  • Function as a subject matter expert during Union negotiations.

Ideal Knowledge:

  • Knowledge of state/federal regulations (i.e., CalPERS, health care laws, Medicare, and applicable IRS guidelines).
  • Principles of organization, benefits administration, budget, and personnel management.
  • HR Certification is a plus.

Ideal Training and Education:
Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in business administration, human resources, or a related field. Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Required License or Certificate

  • Possession of, or ability to obtain, an appropriate, valid California driver’s license. Individuals who do not meet the driver’s license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.
  • HR Certifications are a plus.

To review the Classification Specification, please click here (Download PDF reader)Total Rewards & Data Analytics Unit (Position Code #110)

COVID-19 vaccination requirement:
*To protect our most valuable assets, our employees, as well as the communities we serve, Valley Water requires all newly hired Valley Water personnel to be fully vaccinated (for COVID -19) or to be formally excused from the requirement through the **reasonable accommodation process (for details, see bottom of job posting)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

Selection Process

(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.
(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.
Consideration may be given to existing applicant pools within the same classification.
Covid-19 Vaccination Requirement:
Fully vaccinated means (1) it has been at least two weeks since a person has completed the entire recommended series of a COVID-19 vaccine, and (2) the person has provided proof of vaccination in a form consistent with the requirements for verification of vaccine status in the State of California’s July 26, 2021, Public Health Officer Order.

**Limited Exemptions to Vaccination Requirement
An individual who has been provided a job offer may request a reasonable accommodation to the vaccination requirement if they:
1. Have a contraindication recognized by the U.S. Centers for Disease Control and Prevention (CDC) or by the vaccine’s manufacturer to every approved COVID-19 vaccine. A contraindication means a condition that makes vaccination inadvisable;
2. Have a disability and are requesting an exception as a reasonable accommodation based upon this disability; or,
3. Object to COVID-19 vaccination based on their sincerely held religious belief, practice, or observance.
Valley Water’s Equal Opportunity Non-Discrimination Policy is available for review upon request.

Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-###-####.

Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.

To apply, please visit

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