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Are you interested in coaching and supporting a diverse team of Consumer Service Advisors through our high season, being at the forefront of our world class consumer services?. Bring your leadership skills to the table and help them to create a FRKE (Fun, Reliable, Knowledgeable and Engaging) environment, delivering the LEGO values through the consumers chosen channel (email, phone or chat) as a Tempe AZ based Permanent Team Leader. Here in Consumer & Shopper Engagement, we support all LEGO sales and brand experiences with a world class consumer service, handling all multi-channel contacts in a way that lives up to the expectations of the LEGO brand. This is not an ordinary contact center as you know!.
You and your team will be responding to consumers of all ages from a young child with the next best idea, the parent who is upset that their birthday gift hasnt arrived to the AFOL (Adult Fan of LEGO) who knows everything about our Star Wars products Until we permanently open our new…Team Leader, Business Operations, Operations, Leader, Team Lead, Business, Manufacturing, Business Services