Coordinator, HR Operations


Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Role Summary

The Coordinator, HR Operations is responsible for reviewing workflow requests and inputting organizational level and employee personal data information into the HR database. The Coordinator, HR Operations will be responsible for completing the assigned transaction workloads while meeting Service Level Agreements (SLAs) and maintaining data integrity. The Coordinator, HR Operations also has responsibility to communicate and interact with other departments to research and resolve issues that may arise from transaction processing. This position will be based Universal City, CA or Englewood Cliffs, NJ and will report to the Manager, HR Operations.


  • Accurately inputs data into SAP HCM including but not limited to the following transactions: Hire, Rehire, Transfer, LOA, Termination, Create/Maintain Position; Create/Maintain Org Unit to assist in planning and execution of reorganizations within the structure.
  • Manages sensitive information including but not limited to salary, personal information, and organizational structural redesigns.
  • Fosters and maintain productive working relationships with HR Business Segment Leaders and Generalists in the HR field community.
  • Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.
  • Answers inquiries from HR client groups related to but not limited to WFFs/Org Process Change Requests/People Process Change Requests.
  • Responsible for maintenance of confidential electronic personnel records for groups not entered via the myHR.
  • Acquire and maintain the expertise to provide support in NBCUniversal HR systems that are including but are not limited to (i.e., myHR, SAP HCM, HR Ops Central and Zendesk).
  • Develops a strong knowledge of HR Business Segments to understand data and reasonable checks on data received for input.
  • Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
  • Identifies system defects and assists with process improvement opportunities, to include system enhancement testing.
  • Fulfils responsibilities in compliance with department and company policies and procedures.
  • Develops and maintains procedural documentation.
  • Other duties and responsibilities assigned as needed.


Basic Requirements:

  • Bachelor’s degree or equivalent HR work experience
  • At least 1 year of experience with SAP HCM (OM/PA) or any other related HRIS system
  • At least 1 year of experience with HR data entry
  • Entry to Intermediate level expertise with Microsoft Office Suite (Outlook, Excel and PowerPoint)

Eligibility Requirements:

  • Interested candidate must submit a resume/CV through to be considered
  • Must be willing to work in Universal City, CA or Englewood Cliffs, NJ
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older
  • Must be flexible regarding schedule; willingness to travel and work overtime, holidays and on weekends as necessary

Desired Characteristics:

  • Strong interpersonal and team skills, ability to communicate well with individuals and in group settings at all levels of an organization
  • Demonstrates strong customer service skills including the ability to defuse difficult situations tactfully
  • Demonstrates sensitivity and respect
  • Demonstrates ability to answer questions and explain systems and processes to business partners
  • Strong written and verbal communication
  • Strong time management, organizational, analytical, and problem-solving skills
  • Strong decision-making skills and ability to use professional judgment
  • Strong attention to detail and ability to meet deadlines
  • Demonstrates flexibility and adaptability in performing work duties

Additional Requirements:

  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 – $65,000

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-###-#### and in the UK by calling +44 203#######.

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