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Customer Service Representative Needed – Immediate Hire
Location: Philadelphia, PA
Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative!
Key Responsibilities:
- Greet and assist customers, ensuring they have a positive experience.
- Handle customer inquiries and resolve any issues with professionalism and care.
- Provide detailed information about products and services.
- Maintain a positive and friendly attitude while addressing customer needs.
- Collaborate with team members to improve overall customer satisfaction.
- Keep accurate records of customer interactions and transactions.
- Follow up with customers to ensure their needs are met and they are satisfied with our service.
Qualifications:
- Strong communication and interpersonal skills.
- A passion for customer service and a desire to help people.
- Ability to remain calm and handle challenging situations with a positive attitude.
- Excellent problem-solving skills and attention to detail.
- Experience in customer service, retail, or a related field is a plus.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Why Join Us?
- Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact.
- Career Development: Opportunities for growth and advancement within the company.
- Comprehensive Training: Ongoing training and development to help you succeed in your role.
- Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives.
- Inclusive Culture: Be part of a team that values diversity and inclusion.
How to Apply: If you’re ready to take on a customer-facing role where you can make a difference, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re a great fit for this position.
We encourage recent graduates and aspiring communication professionals to apply!
Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!