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In order to qualify for this WFH position, you must reside in one of the following state: (Illinois). This is a full-time remote WFH position. If selected, you will work remotely from your home. This is your opportunity to be the voice of AT&T a global leader in communications and technology.
As a member of our team, youll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers to help our customers stay connected to what matters the most. How youll make an impact. As a Premier Service Consultant specializing in customer retention, youll play a crucial role in sustaining the customer relationship as the last line of defense in preventing churn.
Youll assist customers who request to downgrade or cancel services by leveraging solution-based retention strategies to address their needs while reintroducing the value and benefits of our products and services. Your goal wil…Customer Service, Customer Service Representative, Sales, Technical Support, Customer Experience, Sales Representative, Retail
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The technical storage or access that is used exclusively for statistical purposes.
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Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.