Customer Service Representative – State Farm Agent Team Member

Joyce Emerson-Greenberg - State Farm Agent

Job DescriptionPosition OverviewAre you outgoing and customer-focused. Do you enjoy working with the public. If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products.

ResponsibilitiesEstablish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive…401KHourly pay plus commission/bonusHealth benefitsPaid time off (vacation and personal/sick days)Valuable experienceGrowth potential/Opportunity for advancement within my agencyRequirementsExcellent communication skills – written, verbal and listeningSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAbility to work in a team environmentAbility to effectively relate to a customerProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies.

Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Source

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