Log In
Sign Up
Amazon Key is seeking an experienced Account Manager to join our Sales team. In this crucial role, you will be responsible for managing and growing relationships with existing multifamily real estate accounts, ensuring customer satisfaction, and driving building/revenue growth for Amazon Key’s innovative smart building access solutions. Key job responsibilities- Serve as the primary point of contact for a portfolio of key Amazon Key accounts – Develop and implement account strategies to maximize customer satisfaction and revenue growth – Collaborate closely with internal teams including Operations, Marketing, and Program Management to ensure seamless product integration and customer experience – Identify upselling and cross-selling opportunities within existing accounts – Conduct regular account reviews and business planning sessions with clients – Monitor and report on account performance metrics and customer feedback – Address and resolve customer concerns, serving as an escalation …Manager, Customer Experience, Operations, Customer, Retail, Sales