Customer Support Specialist – Work From Home> Full Time

[Customer Service / Remote] Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget – As a Customer Support Specialist you’ll: Provide personalized, positive & memorable customer support via email, live chat, social media & phone; Educate customers on how best to use products and services; Escalate product bugs and opportunities in a timely, effective manner; Develop internal and customer facing documentation such as help articles, FAQ pages & contact forms; Support, moderate & maintain community platforms and review sites; Collaborate cross functionally to maintain high levels of product knowledge and share actionable customer insights…Hiring Fast >>

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