Data Manager


Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It s always a GOOD day in SoCal!

Goodwill Southern California seeks an energetic Data Manager to the support the data needs of the Workforce and Career Development Department. This critical role leads in the collection of employee data, organization of datasets, summarizing outcome data and interpreting data to enhance our non-profit services. The Data Manager creates outcome evaluation reports for the Leadership Team, Board of Directors and key stakeholders. The Data Manager is also responsible for all aspects of database user and license management including new user setup/deactivation, roles, profiles, permission access, support tickets, training and designing solutions with user satisfaction as a priority.

Essential Duties & Responsibilities

Prepare reports for use by the leadership team such as annual reports, board reports, client reports, grant reports and committee reports.

Manage all non-profit department databases and systems and oversee the data input process, ensuring conformity to best practices. Maintain and improve data integrity and collect all necessary data with the ever-changing needs of the organization.

Work collaboratively with employment centers and programs throughout Goodwill s Southern California region to complete data projects for all departments.

Monitor project progress by tracking activity, resolving problems, publishing progress reports and recommend improvement actions

Identify, analyze and interpret trends or patterns in complex data sets.

Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.

Train employees on new reports and dashboards and maintain instructional manuals for primary databases.

Manage technology needs for the Workforce and Career Development department such as onboarding of new staff and Provide ongoing support and trainings for databases and systems

Assist employees with database issues and manage all user access and roles for databases and systems.

Act as HIPAA Security Officer and work with Privacy Officer to maintain HIPAA compliance and maintain user confidence.

Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.

This position requires some local travelling. Valid CA driver s license and state required insurance necessary. Driving record must be acceptable by company s insurance vendor

Education & Experience

Associates or Bachelors degree preferred.

Three years of professional experience in the nonprofit sector data management or analyst required.

Demonstrated experience in data collection, statistical analysis and data quality assessments.

Experience with relational database concepts and interpreting statistical outcomes.

Excellent problem-solving techniques, detail oriented and a multi-tasker.

Experience in data mining techniques.

Advanced knowledge of computer programs in a Windows environment, including Word, Excel, Outlook, and Teams.

Excellent interpersonal verbal and written communication skills.

Background Check, Drug Screen, Employment Verification, MVR and Professional Reference Check required.

The annual base salary range for this position is $72,000. When extending an offer, the following will be considered, but not limited to the candidate s key skills, work experience and education, internal peer equity and other considerations permitted by federal, state and local laws.

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees.

Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.

Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

Other details

  • Job Family :WCD
  • Pay Type :Salary
  • Hiring Rate :$72,000.00


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