Data Operations Analyst II (R-17964) Any Intern Volunteer

Key Responsibilities:

• Monitor the end-to-end process by which SBFE information is transferred to D&B, including,
• Transfer and ingestion into D&B databases.
• Investigating and resolving problems by leveraging technical skills, such as SQL.
• Performing quality checks and analysis on data.
• Fulfilling internal and external queries supporting product, services, and revenue.
• Drive continuous improvements to achieve enhanced data quality and improved customer deliverables.
• Own multiple post-flow processing activities.
• Create and maintain key internal and external metrics and reports in support of database environment and audits.
• Partner with SBFE in improvement metrics related to quality.
• Participate in environment stabilization addressing new and existing process and procedures reviews using Lean/Agile Methodology to identify opportunities for operational improvements.
• Handle all aspects of customer investigations, working with various internal departments and external processes within specified timeframes.
• Ability to independently create data analysis queries from scratch.
• Manage project tasks from start to finish independently in functional areas.
• Serve as a resource to other team members by assisting with project tasks and troubleshooting queries.
• Additional duties as assigned.

Education Needed:

• Bachelor’s Degree – Required
• Advanced Degree – Preferred

Skills and/or Certifications:

• 2+ years of working experience in data collection, discovery and analysis is preferred.
• Advanced in Microsoft Office Suite and SQL querying language.
• JIRA experience preferred, Python knowledge an advantage.
• Experience using Lean and Agile Methodology to either manage a technical project or drive business improvements an advantage.
• Intellectually curious and enjoy problem solving/analysis. Results-oriented and the ability to work independently while managing multiple priorities.
• Strong communication and presentation skills and the ability to influence key stakeholders.
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.