Daytime Concierge


When you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you ll be a part of shaping our future in the years to come. As a Daytime Concierge with Willowick, you will be responsible for organizing, coordinating, and implementing various resident services and programs. You will act as the point of contact for residents. Responsibilities include, but are not limited to:+ Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait+ Support residents with use of luggage carts+ Monitor guest traffic and parking garage for team members and vendors+ Monitor security cameras and fire alarm panel+ Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs+ Ensure packages are delivered and document as well as notify residents of the arrival in a timely fashion+ Update the daily log pertaining to any events and report any concerns to management+ Book freight elevators for move-ins, move-outs, and furniture deliveries+ Maintain equipment inventory+ Keep detailed information of the surrounding areas pertaining to restaurants, delivery places, and other areas of interest for residentsMinimum Requirements include:+ High school diploma or equivalent from an accredited institution+ Two or more years experience in a customer service environment+ Strong customer service orientation+ Excellent written and verbal communication skills+ Ability to work a flexible schedule including weekends and holidays+ Compensation: $20/hr – $24/hr.

Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States. Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 240 cities in 27 countries. Hines oversees a portfolio of assets under management valued at approximately $160.

9 billion , including $81. 7 billion in assets under management for which Hines serves as investment manager, and $79. 2 billion representing more than 172. 9 million square feet of assets for which Hines provides third-party property level services.

Historically, Hines has developed, redeveloped or acquired approximately 1,450 properties, totaling over 485 million square feet. The firm has more than 180 developments currently underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.

hines. com for more information. Includes both the global Hines organization as well as RIA AUM as of December 31, 2020. Visit www.

willowick. com or www. hines. com for more information.

We are an equal opportunity employer and support workforce diversity. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. No calls or emails from third parties at this time please. ID: 2023-10312 External Company URL: www.

karba. com Street: 12101 W Olympic Blvd.


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