Desktop Support Analyst

Robert Half

Ref ID: 03500-#######676

Classification: Desktop Support Analyst

Compensation: $23.75 to $27.50 hourly

Desktop Support Technician candidates will be interested in Robert Half’s new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is based in the Oklahoma City, Oklahoma, area.

Major responsibilities

– Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

– Interact regularly and effectively with ticket submitters

– Create records of daily data communication transactions, issues and remedial actions taken or installation activities

– Offer computer desktop support in accordance with established policies and procedures

– Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

– Organize hardware repairs with the appropriate vendors

– Fix computer problems, and recommend appropriate action/solutions


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