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At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content – wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Job Purpose:
As a Nielsen Field Membership Representative, you’ll be the face of our company, recruiting households to participate in Nielsen ratings. This role requires travel up to 50% of the time. You’ll use your unique combination of skills, knowledge, and style to consistently achieve in-person recruitment, resolution, and installation targets across various locations.
Key Responsibilities
- Drive to selected homes using a company-provided vehicle, with frequent travel (up to 50%)
- Conduct in-person interviews and recruit statistically selected households
- Collect and enter household demographics and technical data
- Collaborate with various departments to ensure compliance with procedures
- Meet performance goals, quality standards, and customer satisfaction targets
- Be prepared for overnight stays up to half of your working time
What are the qualifications?
- High School Diploma/GED OR 2+ years equivalent work experience
- Valid driver’s license and satisfactory driving record
- Strong computer skills (iOS, MS Windows, Google applications)
- Excellent communication and persuasion skills
- Ability to read and write English
- Ability to work non-traditional hours, including evenings and weekends
- Willingness and ability to travel overnight up to 50% of the time
- Adaptability and openness to diverse environments:
- Due to the nature of randomly selected panel homes, you must be willing and able to interact with diverse people, neighborhoods, and conditions of homes for several hours at a time.
- Be prepared to encounter varying situations, which may include a variety of pets, as well as different levels of cleanliness or disarray that meet Nielsen’s health and safety standards.
- Comfort with working in various home environments while maintaining professionalism
- Strong interpersonal skills to navigate diverse social situations effectively
Physical Requirements
- Must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions recruiting preselected residential addresses.
- Be able to navigate stairs, elevators, walkways, and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
- Driving for up to 8 hours a day
- Standing for up to 6 hours a day
- Kneeling for up to 2 hours a day
- Ability to walk 1/2 mile
- Ability to lift 20 lbs
Nielsen: Enabling your best to power a better media future. Our comprehensive benefits package (including health & wellness plans, 401(k) retirement coupled with a Nielsen match, a generous paid time off policy, company provided car for those who qualify, and if eligible, a discretionary incentive/bonus) is designed to be inclusive for all employees and families, and we take pride in ensuring that employees are rewarded holistically for the role they are doing and their performance.
A reasonable estimate of salary range for a new employee to be offered this role would be $50,000, which would be adjusted based on each employee’s geographic location. The position of each employee within a compensation range at Nielsen is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs.
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you’re unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.