Bradley-Morris
MILITARY VETERANS
A multinational corporation headquartered in Tokyo, Japan, specializing in optics and imaging products is looking for a Field Service Technician for their Brighton, Michigan location.
This organization has a large group of products. You will oversee Technical Field Service for the installation, repair, upgrade, and technical support of company’s Metrology X-ray line of products.
Travel throughout North America and possible limited travel to Central and South America.
Field service and installation:
– Provide on-site and in-house technical product service (installation, preventive
maintenance, repairs, upgrades, calibrations
– Support of equipment at customer location or via telephone/ e-mail
– Troubleshoot system failures/errors and perform necessary corrective actions
– Responsible for the return of parts and tools from site upon completion of work
– Maintain assigned service equipment and tools
– Represent company in a professional manner at customer sites
Sales support:
– Provide extended support to company dealers, sales personal and fellow FSEs
– Utilize an effective follow-up system to support repeat service business
– Assist sales with set-up and teardown of equipment for trade shows
– Support the technical sales of new products or services
– Prepare service quotations as requested
– Promote service contracts and other service offerings to customers
– Perform product training as necessary
Company is looking to bring on strong military talent. Folks need to have the ability to use tools of the trade such as multimeters, oscilloscope, soldering irons, basic hand tools.
Base salary with bonus potential. Full benefits and 401k and company credit card.
Travel is Monday – Friday overnight, and all travel is paid with per diem. All driving will have a mileage reimbursement.