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Media / Quality

Field Technician Full Time

The Field Technician will be responsible for the recruitment, on-boarding, and maintenance of panel households. The successful candidate will also perform administrative duties such as cash advance requests, expense liquidations and coordination with suppliers or vendors.
This role sits within the Audience Measurement team and manages operational aspects including Panel Recruitment, Relationship Management and Operational Support, Television and Advertising Events, Consumer Insights, Consumer Measurement, and Radio Measurement.

Key Responsibilities

  • Conduct interviews and recruitment of potential panel households
  • Orient each household member about the people meter and its proper usage.
  • Conduct retraining and maintenance visits to panel homes to ensure high collaboration among panel members
  • Coordinate with the Panel Team or Technical Support Team if there are concerns in the field or panel households
  • Report daily situational incidence such as inclement weather, power interruptions, telecom service disruptions, community activities, events and the likes that are encountered during fieldwork
  • Conduct regular review of demographic characteristics to ensure up-to-date information in the database
  • Conduct quarterly coincidental surveys and security checks to maintain panel quality and confidentiality.
  • Perform signal clarity checks of different TV stations as needed.
  • Assist Mobile Panel Team in the recruitment and installation of appropriate applications into the selected TAM panelists’ phone as well as perform the necessary troubleshooting when needed
  • Provide daily updates and submit timely reports to superiors
  • Make time and attend trainings and refresher courses provided by the company
  • Attend regular coordination meetings and participate in the discussion
  • Submit regular expense reports and liquidations to Immediate superior 
  • Serve as reinforcement to other areas (as needed)
  • Other tasks or assignments as required by the function and unit

Experiences & Qualifications

  • Graduate of any course
  • Willing to be assigned in other areas 
  • Computer literate (knowledgeable in MS Office such as excel, word, etc. and G Suite tools such as Docs, Sheets, etc.)
  • Did not work with any media companies such as TV, Radio and Print at least for the last 2 years
  • No relatives working in any media companies such as TV, Radio and Print
  • Proficient in English and Filipino language
  • With good oral and written communication skills
  • Has good interpersonal skill and can relate well with people
  • Driving license is an advantage

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content – wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
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