Fraud & Security Analyst I

Enterprise Bank


We are Hiring!

Safety and Security Analyst I Lowell, MA

Enterprise Bank, is a growing and successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a Top Place to Work, Enterprise Bank team members are as important to us as our core values. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated.

What Youll Do:


+ Working with the Security Officer, assists with the administration, annual update and review of the Banks Security Program.

+ Serves as a member of the New Hampshire Safety Committee and identifies potential safety and security hazards throughout the bank, implementing safety measures to mitigate security risk.

+ Conducts daily reviews of the surveillance system to determine if all devices are working properly, and takes action to remediate or replace dysfunctional devices. Fulfills requests from law enforcement and bank personnel for video surveillance recordings. Coordinates maintenance and upgrades to surveillance equipment as needed.

+ Administers physical key controls for the downtown Lowell campus and coordinates replacements and re-keying for all bank facilities, as needed.

+ Serves as a system administrator and is responsible for issuing, modifying and maintaining electronic access devices and alarms, and provides support in maintaining and administering the underlying software platform.

+ Tests, maintains and supports alarms systems, and coordinates service calls for dysfunctional devices. Responds to Securitas alarm notifications for the downtown buildings and takes necessary steps to verify any unauthorized building access.

+ Implements, maintains and tests GPS tracking devices. Coordinates maintenance of units, works with law enforcement on installation, and participates in a response.

+ Coordinate annual inspections of fire and AED equipment, and coordinates actions to maintain and/or repair dysfunctional devices.

+ Works with security vendors, performs vendor due diligence and assists with identifying alternative vendors, as needed.

+ Conducts security inspections on bank facilities, and coordinates with third parties to remediate weaknesses.

+ Assist with investigating and researching bank robbery investigations, check fraud, ATM Skimming, Debit card losses and counterfeit bills.

+ Establishes and maintains effective working relationships with local, state and federal law enforcement.

+ Assists with the design and implementation of security, fire and safety equipment during bank construction and renovation projects.

+ Logs and investigates returned debit cards.

+ Manages after hour security details for Lowell facilities and coordinates details in branch locations, as needed. Reviews and investigates incidences reported, and follows-up with law enforcement, as needed.

+ Works with law enforcement to issue no trespass requests to problematic individuals.

+ Maintains the ticketing system to prioritize requests and incidents, assigns tickets to the security team, and documents the outstanding resolution of closed tickets.

+ Assists the Security Officer with internal training and awareness by notifying team members of alert notifications received from the FDIC, Crimedex, MA Fusion center and the Merrimack Valley Financial Crimes Network via eSource and email.

This position is Hybrid, or Onsite. Candidates from MA, NH, and ME only.


+ Bachelors or Associates degree. A concentration in criminal justice is preferred.

+ Two to four years of experience in security, operational risk management and/or banking; or

+ Equivalent combination of education and experience

Our DEIB Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, inclusion and belonging where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities. Please click here ( to view our Inclusion website for more information and to learn more of our story and Core Values.

Benefits: We encourage every team member at Enterprise to lead a healthy and balanced life. We offer generous paid time-off programs, exceptional Tuition Assistance, College Loan Repayment, Wellness programs, Employee Resource Groups, opportunities to assist in your community as well as health, dental and life insurance coverage and a generous 401(k) match.

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet.




+ Loyal: Shows firm and constant support to a cause

+ Dedicated: Devoted to a task or purpose with loyalty or integrity



+ Job Security: Inspired to perform well by the knowledge that your job is safe

+ Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work



+ Associates Degree or better in Criminal Justice



+ 2-4 years: Security, Operational Risk Management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


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