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Care / Customer Experience / Data / Events / Experience / Facilities / Office / People / PTI / Security
Front Desk Receptionist – 20 hours per week – Part time (R-17515)
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
The Workplace Representative plays a key role in delivering a first-class visitor and customer experience at Dun & Bradstreet’s Croatia office. As part of the Workplace Team, this position ensures a safe, welcoming, and efficient office environment for employees, customers, and visitors. Strong communication, organization, and administrative skills are essential. This is a 50% time role within the Workplace Team.
Key Responsibilities:
- Serve as the office’s main representative and customer point of contact.
- Provide reception services, including greeting guests and managing inquiries professionally.
- Oversee site safety and security, including access control, CCTV, key management, and health & safety matters.
- Handle facilities administration, maintaining records, processing invoices, and assisting with office events.
- Manage office maintenance, coordinating cleaning and repair requests.
- Organize catering, mail services, office supplies, and third-party services.
- Supervise maintenance and cleaning contractors.
- Prioritize and manage daily tasks and inquiries efficiently.
Qualifications & Skills:
- Experience in a similar role.
- Understanding of Health & Safety regulations.
- Excellent customer service, planning, and organizational skills.
- Strong interpersonal and communication abilities.
- Energetic and approachable, creating a welcoming environment for visitors.
- Proficiency in Microsoft Word and Excel.
- Strong written and verbal communication in English and Croatian.
- Ability to adhere to site rules and regulations at all times.
Please note that from July 2025, our office location will change to Oreškovićeva 6h, Otok – Zagreb.
As the hiring manager for this role is based in Germany, please submit your CV in English for this role and note interviews will be conducted in English.