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Events / Experience / Marketing / People / Product / PTI / Sales

Front Desk Representative Seasonal


Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement

Goldfish Swim School in Mount Laurel is looking for experienced front desk/customer service associates. Evenings and weekend morning shifts available. Weekends are not required.



Available Shift Hours:

Monday, Tuesday, Wednesday, Thursday evenings: 3:30pm-7:45pm


Tuesday, Wednesday, Thursday, Friday mornings: 8:30am-12:15pm

Saturday & Sunday mornings: 8:30am-1:15pm


Additional hours available for the right candidate

STARTING EXPERIENCED RECEPTIONIST POSITIONS START AT $18/hr + Bonus Opportunities.



Requirements:

  • Previous front desk experience (1 year required)
  • Previous POS and scheduling experience (1 year required)
  • Previous sales and sales call experience (1 year required)
  • Previous administrative or receptionist experience (1 year preferred)
  • Must possess strong verbal and written communication skills
  • Ability to work with children
  • Front Desk employees MUST be a minimum of 18 years old by date of hire
  • Ability to effectively handle tasks simultaneously and excellent multi-tasking skills
  • Strong interpersonal skills and organizational skills
  • Knowledge of basic computer skills
  • Comfortable conducting marketing calls
  • Lifeguard/ CPR certification – we do all certification in house and it is not required to have before employment

Duties and Responsibilities:


  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Resolves customer concerns/complaints using a professional approach.
  • Assists members with scheduling lessons and class changes
    Greets and welcomes members as they come in the facility.
  • Assists members with purchases of merchandise and vending.
  • Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  • Well versed in all year-round products, services offered, seasonal offers and special events
  • Checks voicemail and email correspondence and responds in a timely manner.
  • Makes collection calls to resolve open account problems.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.


Compensation: $15.50 – $20.00 per hour

Tropical Vibes & Impacting Lives!


You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passionNot just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you’re not just an employee. You’re a part of something bigger. You’re making an impact; a splash in the lives of the children in your community. You’re an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job – it’s an endless pool of possibilities, opportunities and life-changing moments!



Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words – they’re embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!



We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service


We do the right things, make the right decisions and treat people with Integrity •Compassion •Trust

We meet and exceed expectations so you see Extraordinary Results


We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.