Help Desk Analyst

Ref ID: 02210-#######033

Classification: Help Desk Analyst

Compensation: $24.00 to $28.00 hourly

If you’re looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced work environment Robert Half might have the job for you. You’ll love this job if you are a creative with a talent for solving both routine and unique problems. You will be supporting local and field users this Help Desk Analyst role is located in the Ann Arbor, Michigan area and is a long-term contract / temporary opportunity.

Key responsibilities

– Identify recurring technical issues and propose solutions to address the root of the problems

– Provide IT support for operating systems, productivity software, and a variety of other applications used internally

– Independently investigate and implement solutions to technical issues

– Resolve technical help tickets submitted via phone, email, and walk-ups

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