Ref ID: 02220-#######521
Classification: Help Desk Analyst
Compensation: $19.95 to $23.10 hourly
Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Education field. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. Located in Mason, Michigan, the Help Desk Analyst opportunity is a short-term contract / temporary role.
– Spot recurring technical issues and deploy solutions to address the root of the problems
– Independently investigate and implement solutions to technical issues
– Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
– Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups[...]