Help Desk Analyst

  • Contract
  • Temporary
  • Mason, MI

Robert Half

Ref ID: 02220-#######521

Classification: Help Desk Analyst

Compensation: $19.95 to $23.10 hourly

Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Education field. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. Located in Mason, Michigan, the Help Desk Analyst opportunity is a short-term contract / temporary role.

Key responsibilities

– Spot recurring technical issues and deploy solutions to address the root of the problems

– Independently investigate and implement solutions to technical issues

– Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

– Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups



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