About the RoleAs a Hospital Front Desk Receptionist, you’ll be the first point of contact for patients, visitors, and healthcare providers.
Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.Key Responsibilities• Patient Registration: Greet patients and visitors, verify their information, and register them for appointments or admissions.• Appointment Scheduling: Schedule appointments for patients, ensuring accurate and efficient scheduling.• Telephone Management: Answer and direct phone calls, providing information and assistance to callers.• General Office Duties: Perform administrative tasks such as filing, photocopying, and data entry.• Customer Service: Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner.• Medical Records Management: Maintain accurate and confidential patient medical records.Qualifications• High school diploma or equivalent• Strong customer service skills• Excellent communication and interpersonal skills• Ability to multitask and prioritize tasks• Experience in a healthcare setting is preferred but not requiredBenefits• Competitive salary and benefits package• Opportunities for professional development• Stable employment in a growing industry• Rewarding work environmentJoin our team and make a positive impact on the lives of patients and their families!
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