HR Business Partner Any Contract Contractor Hourly Intern Logistics Regular

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.

As we strive to be Earth’s best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.

Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.

As an HR Business Partner on the Amazon Logistic’s People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team.

To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.

Key job responsibilities

• Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear.
• Prioritize the employee experience and follow up on matters that are critical to protecting it, such as safety, pay and scheduling. Propose solutions and take partners to resolve issues quickly. Ensure that next steps are consistently communicated to employees.
• Participate in talent development and talent management processes with business leadership. Respectfully challenge talent outcomes and ensure business leaders are trained to conduct effective career growth and performance management discussions. Provide feedback and coach leaders to successfully manage complex employee issues while meeting organizational goals.
• Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health.
• Set culture and talent goals with business leaders. Review culture and talent management data regularly, create action plans to address opportunities and routinely assess their effectiveness. Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees.

A day in the life

A typical day in this role involves providing strategic and tactical leadership direction, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. This role operates with autonomy and requires discretion and a hands-on approach to monitor the “pulse” of the employees to ensure a high level of engagement. The Sr. HRBP routinely partners with leaders at multiple levels of the organization to develop forward-looking strategies and goals focused on the employee experience and operational objectives.

About the team

Amazon Logistics’ (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

BASIC QUALIFICATIONS

• 2+ years of human resources experience, or a mix of equivalent experiences

PREFERRED QUALIFICATIONS

• Master’s Degree or MBA in HR Management
• Experience supporting hourly employee client groups
• Experience in a call center, distribution center, or manufacturing environment
• Demonstrated experience managing and leading employees
• Proficiency with HRIS System
• Human Resources experience with companies supporting 250-500 or more associates

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