Human Resources Assistant



We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. We are based out of sunny Southern California at the Tilly’s RSC. You’ll hear the term RSC a lot, it stands for Retail Support Center since our corporate offices are here to support our retail and online stores.

Working at Tillys allows you to experience a new style of work life. Our work culture is fun and relaxed. We encourage you to be you and that means you should be comfortable. Our employees enjoy a casual dress code and a fun, fast paced work environment where creative minds work together to achieve common goals. As a part of the team you’ll contribute towards and share in our success. A career at Tillys is all about working together to make things happen so what are you waiting for?


The Human Resources Assistant. will perform administrative duties related to the operations of the department. The responsibilities include, but are not limited to the following:


* Preserves company records by managing paperwork and employment files effectively

o Creates and/or updates employment files and paperwork

o Appropriately files incoming paperwork and employment files

o Quickly retrieves documents and paperwork when requested

o Files alphabetically and according to content, dates and significance

o Maintains the organization of the filing system in compliance with the retention policy

o Identifies potential opportunities for improvements or adjustments to the filing system

* Reviews incoming email and paperwork (files, correspondence, employment documents etc.) before processing, scanning, filing or distributing

* Unemployment management

o Drafting correspondence and gathering separation details

o Responding to unemployment claims (documents and calls) in a timely manner

o Partnering with HR Generalists for response and participation in unemployment hearings

* Respond to employee wellness screening related phone calls and emails

o Tracking employee calls, emails, status changes and return to work dates

o Providing direction to employees and managers on next steps

o Sending email notices and status communication emails as needed

* Assist employees with general employment, policy, procedure, and benefit related questions

* Front Desk / Receptionist breaks and coverage

o Handling high volume phone calls

o Managing multiple meeting calendars

o Checking in visitors and vendors

* Coordinating file reviews with investigators and government officials

* Fulfilling subpoenas and record requests

* Sorting and distributing incoming HR mail

* Data entry

* Special projects and other duties as assigned


* Excellent organizational skills and attention to detail

* Proficient in the use of Excel, MS Word and Outlook

* Ability to effectively use common office equipment

* Working knowledge of corporate retail environment preferred

* Strong phone etiquette and communication (verbal and written) skills

* Strong analytical skills, documentation skills, and people skills are a must

* Must possess a serious understanding of confidentiality and data protection

* Ability to prioritize projects and work in a fast paced, deadline oriented environment


* High School Diploma or equivalent required

* Administrative experience preferred


* Prolonged periods sitting at a desk and working on a computer

* Prolonged periods of physical lifting, carrying, climbing and moving file boxes

* Must be able to frequently lift and carry up to 25 pounds at a time

* Must be able to climb ladders and step stools frequently

* Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

* Typical office environment with low level noise exposure

* Typical Distribution environment with high level noise exposure

* Closed toe shoes required


* 401k

* Comprehensive medical and dental benefits vision is fully paid by us!

* Employee Discount online and in-store

* Discount on numerous attractions, travel and events

* Employee Sample Sale

* Relaxed work environment wear what we sell in our stores

* 40 hours paid sick time granted on day 1!

* Fitness and wellness events virtually or at the office

Hourly Salary Range: $19-$21: Offer placement within this range is dependent on a variety of factors, including prior relevant experience, skill set, and qualifications.

“Tillys will consider applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Municipal Code, Chapter XVIII, Article 9 (Los Angeles Fair Chance Initiative for Hiring (Ban the Box).”


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