City of DeSoto, Texas
DescriptionThe purpose of the position is to provide customer service to library patrons. This is accomplished by returning materials to the appropriate area and position; working with patrons at any public service desk; and responding to requests and inquiries. Other duties may include processing library materials; aiding users in locating materials; assisting with computer lab use; and assisting with events or functions. Specific Duties and Responsibilities* Provides customer service to the public by working at any public service desk; greeting users and assisting with requests; directing patrons to the appropriate library area; updating user information; processing, checking out and renewing materials; completing patron registrations; assisting with computer lab use; and collecting fines and fees.
* Returns materials to the shelves by arranging books and materials for shelving; checking for damaged materials; and returning damaged materials.
* Processes overdue material by reviewing information and contacting users. Qualifications* High School graduation or equivalentSupplemental Information* Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials* Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products* Ability to alphabetize and numerically sequence materials
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