Library Outreach Manager

Braille Institute of America

Braille Institute is a non-profit organization whose mission is to positively transform the lives of those with vision loss. We offer a broad range of free programs, classes and services serving thousands of students of all ages helping to demonstrate that vision rehabilitation is a beginning, not an end.

We serve the community from seven centers, and hundreds of community outreach locations throughout Southern California, and lead popular national programs like Braille Challenge and Cane Quest. Our staff and volunteers understand losing your vision can be scary, but we believe it is not the end of independence but a new way of living.

About the role:

The Library Outreach Manager will oversee an organizational Library outreach plan for people on the blind spectrum in Southern California and the significant population of people with print disabilities.

Essential Duties and Responsibilities:

  • Establish working relationships with a variety of organizations: health agencies, schools K-20, community organizations, every form of library, etc. and work in close partnership with all units at BIA participating in outreach, practicing effective communication and organization to yield best results.
  • Oversee outreach efforts by Library Services Coordinators at the BIA centers.
  • Join the outreach committee of the National Library Service for the Blind and Print Disabled.
  • Work with the Director of Volunteer Services to create plan for robust corps of library volunteers including current library patrons to reach out to individuals and communities across Southern California.
  • Create, implement, and oversee evaluation and assessment plan of all outreach efforts and practices; ability to evaluate and apply data to revise and pivot current strategies.
  • Create annual and intermittent surveys to understand current patrons and the efficacy of BIA Library services. Digitize and streamline reporting and feedback. Investigate software that will allow easy access to annual survey.
  • Oversee the creation of an outreach curriculum for all workshops, trainings, and deliverables.
  • Conceptualize outreach as a form of programming; work with marketing to advertise outreach efforts and opportunities.
  • Ability to strategically delegate work amongst staff and volunteers to enhance services to current and potential patrons.
  • Commitment to achieving equity, diversity, and inclusion in the workplace and the community.
  • Spearhead information and communication campaign about library services for people with print disabilities.
  • Consult and collaborate with Library Director, and Marketing to understand how to use programming to promote the library, advertise our services, and garner new patrons.
  • Perform other duties as assigned – as the organization continues to evolve, duties and tasks may change without impacting the overall job description.


Knowledge and Education:

  • Bachelor s degree preferred or at least two or more years of experience required
  • An ALA-accredited Master s degree in Library or Information Science (or equivalent foreign degree) or Masters in Public Policy Administration or equivalent is preferred.
  • Extensive full-time library experience or community organizing or public policy or similar experience.

Skills and Abilities:

  • Excellent organizational and analytical skills, proven problem-solving ability, flexibility, and ability to meet deadlines.
  • Understanding of the multi-faceted role a library plays in an organization and the broader community.
  • Knowledge of outreach trends and appreciation of the importance and impact of community in libraries for the blind and print disabled.
  • Spanish language fluency, written and spoken, and cultural competency.


  • At least two years professional managerial experience in libraries or community or non-profit organizations.
  • Knowledge of library services to people on the blind spectrum or with print disabilities. Demonstrated commitment to achieving equity, diversity, and inclusion in the workplace and the community is preferred.


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