Medical Services Assistant I – Orderly – Extra Help (Open) Any Hourly Permanent Skilled

The San Mateo Medical Center is seeking Orderly – Medical Services Assistant I – Extra Help candidates to perform basic and routine duties related to bedside care and other support services required to treat patients. Duties may include the following: transport patients; assist nursing personnel in the care and lifting of patients; set up oxygen tanks, traction and other hospital equipment; transport specimens, medical records and other supplies and equipment to other units; perform light housekeeping duties as assigned; lift patients and heavy items such as supplies and equipment; assist with patients requiring security; and respond to various emergency codes, such as a “Code Blue.”
The current vacancies are Extra Help positions to provide flexible coverage when there are gaps in the schedule due to vacations and sick leaves.

This includes weekends, days, evenings, and night shifts.
The ideal candidate will possess experience transferring and transporting patients, specimens, and equipment; experience performing multiple duties at once; experienced with infection control procedures in a medical setting; and is skilled in providing customer service. Additionally, candidates should be flexible and adaptable, willing to cover various shifts as needed
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.

Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year.

Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.Duties may include, but are not limited to, the following:
* Transport patients.
* Assist nursing personnel in the care and lifting of patients.
* Set up oxygen, traction and other hospital equipment.
* Transport specimens, medical records and other supplies and equipment.
* Perform light housekeeping duties as assigned.
* Assist patients with meals, bathing, showering and grooming.
* Assist with patients requiring security.
* Perform light filing, mail distribution and clerical duties.
* Lift patients and heavy items such as supplies and equipment.
* Perform related duties as assigned.
Licensure/Certification: The current vacancies require a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross.
Knowledge of: Basic principles, techniques, and procedures in delivering patient care related to personal hygiene, comfort, treatment, physical and psychosocial needs.
Skill/Ability to:
* Learn hospital and clinic techniques and procedures.
* Follow oral and written instructions.
* Communicate effectively, orally and in writing.
* Performing routine tasks.
* Develop empathetic attitudes toward patients.
* Lift and transport patients and heavy items such as supplies and equipment.
* Work with culturally, socio-economically, diverse patient population of varying ages.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.This is an Extra Help recruitment.

Anyone may apply. Thorough and detailed responses to the supplemental questions must be submitted in addition to the standard San Mateo County employment application.

A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County’s website, you may click the “Apply” button.

If you are not on the County’s website, please go to to apply.
Apply immediately. Application materials will be accepted until the position is filled.

This posting is open on a continuous basis and selection may be made at any time within the process.
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment.

The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.

Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Debbie Kong (03252025) (Medical Services Assistant I — F077)