Membership Manager Full Time

COVER LETTER REQUIRED. APPLICATIONS WILL NOT BE CONSIDERED OTHERWISE. UPLOAD COVER LETTER ALONG WITH RESUME. NO CALLS, PLEASE.

The Membership Department advances the position of the University Club as one of the nation’s elite private city clubs by attracting and retaining members that elevate the Club’s position as a leading civic institution in the City of Chicago.

Job Summary

The Membership Manager is an experienced, dynamic, self-motivated, and detail-oriented individual with strong communication and interpersonal skills.

They are responsible for driving the Club’s membership recruitment efforts through the execution of the department’s sales strategy. This position is an essential role in the department and is responsible for identifying and successfully recruiting member prospects to the Club. This position reports to the Director of Membership.

Responsibilities

· Meet monthly and annual membership recruitment targets.

· Research, engage, and recruit potential prospective members.

· Manage the administration and execution of the membership recruitment process from start to finish, from clubhouse tours to Admissions Committee interviews.

· Manage relationship management and prospect research systems.

· Guide new members through the Club’s onboarding process.

· Cultivate opportunities for members to communicate and connect with one another.

· Implement the member engagement and recruitment program, focused on developing and strengthening short and long-term meaningful relationships with both prospective and current members.

· Work closely with the Club’s Membership Development and Admissions Committees.

Knowledge, Skills, and Abilities

· Thorough knowledge of membership/donor-driven organizations.

· Knowledge of methods and procedures for building effective membership networks.

· Proven ability to articulate organizational objectives and development goals.

· Expert level writing, research, and general communication skills.

· Diplomacy and an ability to interface with Club leadership, key stakeholders, and membership.

· Ability to exercise independent judgment and initiatives to meet established deadlines, goals, and objectives.

· Comprehensive software skills including Microsoft Office Suite, Outlook and CRM management with an aptitude to learn new technologies.

Qualifications

· 7+ years of fundraising, alumni, or other relevant sales experience.

· Demonstrated expertise in process analysis and project management.

· Experience working successfully with institutional leaders, including senior management, Board governance, and staff.

· Non-profit arts/culture fundraising expertise in major gifts/individual giving is a major plus.

· Entrepreneurial mindset is a plus.

· Sales Force experience is a plus.

· Bachelor’s degree required.

Tagged as: Sales