Office Assistant

Description

We’re searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!

Responsibilities

Answer incoming business calls and direct them to the appropriate team member
Help maintain customer files, ensuring company policies are followed
Assist in the preparation of sales packets
Assist Realtors, Sales Managers, and Office managers with various tasks
Proficient in Microsoft Word, Excel, and Outlook Express is helpful
Able to multi-task and adapt to changes with ease
Strong written and verbal communication skills
Possess strong customer service skills
Professional demeanor and appearance
Able to comply with all company policies and procedures
Able to work effectively and efficiently in a team environment
Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
Coordinate any company parties, necessary appointments, or travel
Act as a point of contact for complaints or questions from customers and respond in a timely manner
Generate status reports as requested so the team is informed with progress reports
Buy materials for the office when necessary
Connect with our customer base and raise brand visibility by coordinating community events

Qualifications

High School diploma or GED equivalent
Must be reliable and dependable
Associate’s degree preferred but not required to apply
Customer service, bookkeeping, or administrative experience is preferred
Enjoys talking with customers and can communicate through verbal and written channels
Proficient in basic computer software and can quickly learn to use new programs
History of being deadline-driven and extremely organized

Source ⇲