Patient Experience Data Coordinator Student NEW

Provides administrative support to the Director of Patient Experience and the Office of Patient Experience at Fox Chase Cancer Center including Guest Services. Responsible for coordinating and managing project improvement initiatives focused on enhancing the patient and family experience and providing data analysis reports and metrics to departments, satellites, accreditation agencies, and hospital leadership.

Assists with service recovery efforts on an as needed basis and facilitates customer service and patient experience training to departments and staff. Performs varied tasks to support department management requiring considerable judgment in problem solving and extensive knowledge of departmental and institutional policies and procedures.

Continually works to ensure the smooth operation and workflow of the department. Handles time sensitive and confidential information.

Education
Bachelors Degree (Required)
Combination of relevant education and experience may be considered in lieu of degree.

Experience
5 Years experience in a related administrative capacity (Required)
1 Year experience in a healthcare setting (Preferred)
1 Year of experience in Patient Experience (Required)
1 Year experience leading project or project management (Preferred)

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.

Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.

At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years.

Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.

At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they’re in.

It’s essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known.

Apply today to be part of the future of prevailing over cancer.