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Engineering / Technology
Platform Engineer Contract
About Appen
Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry’s most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.
Our data is crucial for building and continuously improving the world’s most innovative artificial intelligence systems and Appen is already trusted by the world’s largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.
At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.
At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for a Platform Engineer to design, build, and maintain scalable infrastructure platforms that empower development teams. This role focuses on automation, reliability, and developer experience, leveraging Platform Engineering and Site Reliability Engineering (SRE) principles. You should have expertise in cloud technologies, Infrastructure as Code (IaC), CI/CD, and observability. If you enjoy building scalable, self-service, and resilient platforms, we encourage you to apply.
Key Responsibility
- Design and build internal platforms that enable development teams to deploy and manage applications efficiently.
- Develop and maintain Infrastructure as Code (IaC) using Terraform or CloudFormation to ensure scalable and repeatable infrastructure management.
- Implement and optimize CI/CD pipelines for fast and reliable software delivery.
- Manage Kubernetes (EKS, ECS) and cloud-native services to ensure platform scalability and reliability.
- Automate operational tasks to improve developer experience and reduce toil.
- Enhance observability using Prometheus, Grafana, New Relic, ELK/EFK, or similar tools for monitoring and logging.
- Enforce security best practices and assist in compliance and disaster recovery planning.
- Participate in incident response and on-call rotation, ensuring platform stability.
- Collaborate with developers to optimize infrastructure performance and remove bottlenecks.
- Mentor and guide junior engineers in best practices for cloud infrastructure, automation, and reliability.
Required Skills & Qualifications
- 3-5 years of experience in Platform Engineering, DevOps, or SRE roles.
- Strong expertise in cloud platforms (AWS preferred), including services like EC2, S3, RDS, Aurora, Redshift, EKS, ECS, Lambda, API Gateway, CloudFront, Route53, and CloudWatch.
- Proficiency in Infrastructure as Code (IaC) with Terraform or CloudFormation.
- Hands-on experience with Kubernetes, container orchestration, and cloud-native architectures.
- Experience with CI/CD tools such as GitHub Actions, ArgoCD, Jenkins, or GitLab CI/CD.
- Strong automation and scripting skills (Python, Go, or Bash).
- Knowledge of monitoring, logging, and observability tools (Prometheus, Grafana, New Relic, ELK/EFK, etc.).
- Experience in incident management, troubleshooting, and performance tuning.
- Strong problem-solving skills with a focus on scalability and reliability.
- Excellent communication and collaboration skills.
- AWS certification is a plus
Appen is the global leader in data for the AI Lifecycle with more than 25 years’ experience in data sourcing, annotation, and model evaluation. Through our expertise, platform, and global crowd, we enable organizations to launch the world’s most innovative artificial intelligence products with speed and at scale. Appen maintains the industry’s most advanced AI-assisted data annotation platform and boasts a global crowd of more than 1 million contributors worldwide, speaking more than 235 languages. Our products and services make Appen a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government. Appen has customers and offices globally.