Premium Customer Service Coordinator Full Time

American Airlines Group

The Premium Customer Services Coordinator (PCSC) will be responsible for the overall performance within the PCSC work area. In addition, the PCSC is a working member of the Premium Customer Services Group. PCS – Cs may be required to lead and direct the work of other employees. Starting Pay is $25.

81 per hour. What you’ll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Provide premium customer service to all customers Register customers and verify their access to club(s) and/or lounge(s) Greet customers by completing all guest experience items (e.

g. , greet customers using their name when possible, ensure name tag is visible, provide WIFI password…Customer Service, Customer Service Coordinator, Coordinator, Business Partner, Operations, Lounge, Retail, Airline


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