Program Manager – Friendship and Community Any Engineer Skilled

What You’ll Do

• Drive delivery and operational excellence
• Support the day-to-day execution of complex, cross-functional program ensuring teams remain aligned and focused on delivering outcomes that matter.
• Create and maintain clear delivery plans, timelines, and communication rhythms across product and tech, surfacing progress, blockers, and risks early.
• Strengthen visibility and coordination across teams and stakeholders, driving alignment and shared accountability for outcomes.
• Facilitate and support the planning process with leadership, ensuring clear priorities, realistic timelines, and alignment with business goals.
• Champion minimal viable process – ensuring teams have the right level of structure and guardrails without unnecessary bureaucracy.
• Enabling strategic change
• Operate as a trusted partner to leadership, helping translate strategy into actionable plans.
• Proactively identify risks, dependencies, and organizational challenges that may impact delivery – creating visibility and facilitating resolution.
• Support the evolution of how we operate as an organization by helping shape processes, structure, and ways of working that improve how we plan, align, and execute.
• Help prioritize initiatives in line with strategic importance, capacity, and cross-functional interdependencies.
• Advocating for agility and continuous improvement
• Act as an advocate for Agile values and principles, supporting teams to adopt and embed them in meaningful, pragmatic ways.
• Encourage a culture of experimentation, learning, and psychological safety—where “good failure” is embraced as part of innovation.
• Guide teams in applying Agile practices to planning, delivery, and collaboration – tailoring approaches to suit the nature of the work.
• Partner with product and engineering leaders to align on one shared roadmap, vision, and rhythm – bringing together perspectives across disciplines.
• Support leadership in embedding a more iterative, adaptive, and feedback-driven culture across all levels of the organization.
• Creating consistency and embedding best practice
• Support the development and roll-out of playbooks, templates, and tools to drive consistency across the org, while leaving space for flexibility.
• Help establish clear operating rhythms and planning cadences that work across different types of teams and initiatives.
• Create visibility of delivery health, risk, and outcomes through data and metrics, helping teams and stakeholders make informed decisions.
• Contribute to the continual evolution of our program practice – refining our approaches as the organization scales and matures.

Required Experience & Skills

• 4-6+ years of experience in programme or delivery management in agile, cross-functional environments.
• Proven success in delivering complex projects or programmes with multiple teams and stakeholders.
• Skilled in project planning, tracking, and documentation – across tools like Jira, Asana, Trello, or similar.
• Comfortable owning planning rhythms and supporting team prioritisation in high-change, fast-moving contexts.
• Experienced in aligning senior leaders around roadmaps, goals, OKRs, and team delivery plans.
• A calm, organised, and adaptable communicator who thrives in ambiguity and brings structure and momentum to the table