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Project Analyst Full Time - remote

About CloudWalk:
We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we’re now expanding our neural network – literally and metaphorically.

What You’ll Be Doing:

  • Collaborate with partners in the payments ecosystem, suppliers, and CloudWalk engineers to scope and implement new features that directly impact the acquiring and banking operation (covering capture, authorization, clearing, conciliation, and settlement).
  • Drive operational excellence by monitoring and improving key performance indicators (KPIs), automating manual workflows, and enhancing customer satisfaction across all service layers.
  • Design and implement AI-assisted solutions to streamline processes, detect anomalies, optimize decision-making, and increase scalability within our operations.
  • Utilize AI tools such as ChatGPT, LangChain, or custom-trained models to automate routine tasks, generate business insights, and improve overall team productivity.
  • Collaborate with engineering and data teams to build and refine machine learning models that support process intelligence, predictive analytics, and exception handling.
  • Create and maintain structured documentation of processes, automations, and implemented controls to ensure scalability and knowledge sharing.
  • Work alongside a high-performing team of analysts and engineers to identify opportunities for innovation and lead initiatives that elevate the quality and efficiency of our operations.

What You Need to Succeed:

  • Advanced English,
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions in a fast-paced environment.
  • Fast learner, with a hands-on and curious mindset to tackle ambiguous and complex problems.
  • Programming knowledge, preferably in Python, to support automation and AI-driven initiatives.
  • Proficiency in SQL for data extraction, reporting, and operational diagnostics.
  • Experience or interest in working with AI tools, automation platforms, and low-code/no-code technologies is a strong plus.
The Future We See:
At CloudWalk, we envision a future where AI and automation redefine the landscape of growth marketing:
• Growth marketers seamlessly integrating AI-driven insights to scale user acquisition and retention.
• Automated workflows and self-sustaining growth loops accelerating business expansion.
• No-code and low-code solutions empowering rapid iteration and experimentation.
• AI-enhanced strategies transforming conversion optimization, funnel automation, and personalization at scale.
• A world where data, creativity, and technology converge to unlock unprecedented growth opportunities.
This is just the beginning. Together, we’ll build the future of growth—faster, smarter, and more innovative than ever.
Are you ready to shape the next era of AI-powered marketing with us?
Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.
By applying for this position, your data will be processed as per Cloudwalk’s Privacy Policy that you can read here in Portuguese and here in English.