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JLL empowers you to shape a brighter way.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL is currently seeking a dynamic individual for the role of Property Associate whose primary responsibility is to maintain positive relations between building tenants and owners and the Jones Lang LaSalle property management team and assist the property management team in the operations of a property. The specific areas of responsibility for a Property Associate include administrative duties, accounting, operations, and tenant relations.
WHAT YOU’LL BE DOING
- Effectively deal with tenant concerns by exhibiting a professional, mature, courteous, gracious, and efficient manner.
- Provide direct administrative support to Managers.
- Track and update Certificates of Insurance on a regular basis for both Tenants and Contractors. All lease files and contract files must also be up to date with COIs.
- Ensure all documents/paperwork for the property are electronically filed no less than weekly. This includes but is not limited to lease documents, legal correspondence, executed service contracts, correspondence, monthly reports, and payables. All files at the property should comply with JLL Management Audit requirements.
- Ensure compliance level of management audit (Compliance Excellence Program) is maintained and prepare all files and records in preparation for the audit annually.
- Assist managers in preparation of annual Operations Audit.
- Assist team members with budget preparation for the property as requested by Manager.
- Ensure all invoices for the property are researched for accuracy, properly coded, given to AGM/GM for approval, and entered into Accounting Systems to be paid. When checks are returned, verify check information matches invoice and return invoice stub is attached to check.
- Enter payables on a weekly basis per client’s due date.
- Ensure all processed payables meet the JLL Audit requirements by having sufficient back-up for invoices (i.e., p.o., packing slips, work orders, and match contract rates).
- Ensure all payables are free of late fees.
- Obtain completed W-9 forms from all vendors requiring setup in the account system.
- Set up all vendors in Delphi according to client specifications.
- Print and review Aged Delinquency report on the 5th of each month.
- Follow up with all outstanding AR, sending delinquency emails for delinquent accounts by the 5th of each month (and as rents are received for delinquencies). Copies of emails should be kept in the Tenant’s electronic lease file.
- Verify work order billing and administrative fees are billed accordingly.
- Review and send out monthly rent statements by the 20th of each month.
- Prepare manual adjustment forms for all miscellaneous Tenant Service Requests. These should be processed each month, signed by the AGM/GM, and scanned and emailed to the appropriate AR processor by the deadline date designated by CAS for the property.
- Provide superior customer service to all tenants, clients, contractors, and vendors at all times.
- Plan and coordinate all scheduled tenant events at the property.
- Maintain the Building’s Tenant Relations plan with guidance from AGM/GM.
- Review, update, and revise the tenant handbook as necessary. Coordinate distribution of updates or revisions to all tenants.
- Ensure all items on the Tenant Move In/Move Out Checklist are completed for each new tenant. This is then electronically filed in the tenant’s lease file.
- Maintain/update daily tenant contacts. Also, responsible for updating (no less than twice per year) employee and contractor’s contacts lists to include emergency contact numbers.
WHAT YOU BRING
- High School diploma or general education degree (GED). BS/BA preferred.
- Office Administration.
- Tenant Relationships.
- Accounting.
- Real Estate Management.
WHAT’S IN IT FOR YOU
- Join an industry leader and shape the future of commercial real estate.
- Deep investment in cutting-edge technology to power your work.
- Comprehensive and competitive benefits plan.
- A supportive, caring, and diverse work environment designed for your growth and well-being.
Location: On-site – Dallas, TX.
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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