Join a Large Healthcare Call Center as a Member Outreach Representative!!!
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Remote Outbound Customer Service Rep
Main Details:
Start: October 14th
Pay: $20.00/Hour
Schedule: Monday – Friday 8:00am – 9:00pm EST (5:00am – 6:00pm AZ Time)
Location: 100% Remote
Duration: Open Ended Contract – Opportunity to go direct!
Remote Outbound Customer Service Rep Job Description:
High-volume outbound calls to current members of 100+ per day. Will be calling to conduct surveys with members and record their feedback.
White glove is an outreach campaign focused on providing support to the high-CAHPS risk members, identified using our Enterprise Analytics’ V2 CAHPS predictive model. White glove agents assess member’s needs and offers help resolving issues related to:
Remote Outbound Customer Service Rep Necessary Experience/Skills:
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Remote working/work at home options are available for this role.
Tagged as: contract, customer service, erp, healthcare, talent, Tech, technology
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