Sales Development Representative, Inbound (R-17854) Any Intern Volunteer NEW

Essential Key Responsibilities

• Nurture inbound leads from marketing responses, chat, webforms and phone inquiries
• Contact leads, identify pain points, goals, budget, and schedule meetings or demos with Account Executives
• Convey Dun & Bradstreet’s value through phone conversations and bulleted emails
• Qualify leads based off of Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Sales Channel
• Maintain an in-depth understanding of Dun & Bradstreet’s product features, functionality, and benefits
• Use CRM to capture all sales activity and maintain accurate customer records
• Work closely with Account Executives for seamless customer experience through handoff

Education and Experience

• Associate’s Degree: Preferred
• Bachelor’s Degree: Preferred
• Years of Relevant Experience: 2 to 4 years

Essential Skills and/or Certifications

• Strong desire to build a career in sales
• Ability to write succinct, crisp emails and a great phone manner
• Ability to engage in meaningful conversations at all levels of management
• Ability to gain deep product knowledge and continually learn new features, applications, and more
• Exceptional organization and time management skills
• Ability to be coachable with a high sense of curiosity and creativity
• Ability to work with CRM software
• Proficiency with Excel and other MS Suite programs
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

• External Clients, Inside, Field and Strategic Account Executives