Senior Program Manager

Organizational Summary:After School Matters is a Chicago-based nonprofit organization that offers after-school and summer programs for thousands of Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond. Since 1991, more than 400,000 teens have participated in our project-based paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. Currently, After School Matters’ annual operating budget is approximately $35M and employs approximately 500 staff across the organization.

For more information, visit www. afterschoolmatters. org. Summary of Position:The primary function of the Senior Program Manager position is to facilitate and monitor After School Matters programs within one of After School Matters buildings (and in the surrounding area) after school, during the day, on weekends and during school breaks.

The Senior Program Manager will implement high quality programs in collaboration with independent instructors, community-based agencies, and educational and cultural institutions. The Senior Program Manager will work closely with the Senior Program Director on all programmatic special projects and liaise with other departments on programmatic projects/initiatives. Major Duties and Responsibilities:Oversee and ensure high quality of all programs at one of After School Matters buildings (and the surrounding area)Collaborate with operations personnel to ensure the cleanliness, safety, and security of After School Matters buildingCo-lead facilities meetings and maintain regular communication with Facilities Management re: building cleanliness, building organization, building repairs, space reservations, building improvements, security, safety drills, food service, etc. Establish, communicate, and uphold building expectations (entry/exit, food/drink expectations, no gum, appropriate attire, etc.

)Communicate building updates to a range of audiences including senior staff, donors, and community membersHost donor tours and program experiencesBuild and maintain a high-quality program portfolio that includes after school, daytime, weekend and school break programsContinuously assess program portfolio and lead team efforts to develop, expand or redesign programs to align with organizational goals and optimize building use to benefit teensEffectively manage partner relationshipsOversee recruitment and enrollment efforts including outreach to neighborhood schools, participation in citywide events, facilitation of teen interview days, etc. Develop systems to ensure a safe, respectful, and teen centered environmentManage behavioral issues (counsel teens directly and support instructors)Supervise, support and coach the program team including Program Specialists, College Interns and Administrative AssistantsConduct regular site visits, observations and Youth Program Quality AssessmentsManage advanced level programs to ensure that they meet After School Matters program quality expectations for instruction and final productAnalyze data (observations, evaluations, attendance) and make quality improvement recommendationsOversee and analyze program site visits and completion of program observations, impact statements, career readiness scoring, instructor reports, instructor surveys and teen surveys and make appropriate adjustments based upon dataCommunicate clear expectations and support team to meet all compliance measuresAct as team lead for generating solutions that promote programmatic efficiencyCollaborate with internal departments (i. e. , Communications, Advancement, Finance) to optimize opportunities for teens such as preparing teens for interviews, providing tours for potential donors, etc.

Develop and maintain relationships with program partners and instructorsMange the recruitment, hire and training all instructors and program providers to implement high level programming options. Ensure that all programs are equipped with necessary materials and supplies to implement high quality programmingCreate and refine program budgets in collaboration with the Finance departmentWorking with the Communications department, implement and monitor recruitment strategiesWork closely with specialists to assist providers with effective recruitment and retention strategiesCollaborate with independent instructors and community-based organizations to monitor quality and logistics so that programs run smoothlyStay abreast of trends in teen interests and best practices for out of school time programmingAssist in the hiring of program staffAct as primary contact for emergencies that involve calling a parent/guardian and or transport to the emergency roomProvide leadership for the branch when the Senior Program Director is not availableOther duties as assignedSupervisory Responsibilities:Program Specialists (2 4)College InternPhysical Demands:The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 pounds occasionally.

Must be able to sit for long periods of time. Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate. Must be available some weekendsFlexible work hours required consistent with out of school time programming (including Saturdays)Knowledge, Skills and Abilities:Excellent interpersonal skillsSkilled in developing and facilitating collaborative relationshipsDemonstrated experience leading and developing teamsExcellent organizational skills and problem-solving abilitiesExcellent oral and written communication skillsExcellent Microsoft Office including proficiency in Excel; ability to collect and maintain information as neededDemonstrate experience in project managementAbility to multi-task and meet deadlinesAbility to work in fast paced, high energy environmentRespect for all levels of the organization and outside partnersEnergetic team player who works well in collaborative situationsStrong orientation to customer serviceQualifications:Bachelor s degree (Master s degree preferred)4+ years management and youth programming experienceCook County residency requiredAvailability on evenings and SaturdaysAdditional Requirements:Staff are required to provide proof of COVID-19 Vaccination or have an approved medical or sincerely held religious beliefs exemption prior to starting employment. If a medical or sincerely held religious belief exemption is approved, weekly Polymerase Chain Reaction (PCR) testing is required part of any reasonable accommodation. How to Apply:Send a Cover Letter and Resume to School Matters is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income. Powered by JazzHR

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