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Engineering
Senior Site Reliability Engineer Full Time NEW
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform – Zeta Tachyon – is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees – with over 70% roles in R&D – across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
Responsibilities
- Work to understand any arising issues and overall application performance by enacting monitoring solutions.
- Conduct consistent and thorough analysis of current systems and work to reduce the quantity of existing problems, suggesting new solutions to help upgrade & refine such systems.
- Provide support across a broad range of areas including monitoring, processes & tools, architecture, and Root Cause Analysis.
- Develop and maintain monitoring and alerting systems to proactively detect and resolve issues.
- Automate routine tasks to improve system efficiency and reduce downtime.
- Troubleshoot and resolve incidents and outages.
- Develop and implement automation scripts and tools to improve the efficiency and effectiveness of system management tasks.
- Identifying areas for improvement, and designing solutions that are scalable, reliable, and easy to maintain.
- Monitoring & acting on Alerts to avoid production outages, Incidents.
- Upkeeping of Run books for the Alerts
Skills
- 4-6 years of sysadmin experience in handling large-scale distributed system software deployments in cloud or in an on-premises environment.
- Strong cloud management foundation.
- Unix shells, Python & Go programming proficiency.
- Experience in MySQL or PostgresQL in database.
- Outstanding teammate who can collaborate and influence in a multifaceted environment.
- Excellent interpersonal, and written communication skills.
- Excellent debugging and troubleshooting skills.
- Ability to define standard operating procedures for supported platform features.
- Experience working with observability tools and practices(Prometheus, Grafana).
- Experience in troubleshooting and resolving incidents.
- Cloud experience in AWS (preferred) including hands-on experience with AWS-CLI.
- Hands-on experience in the Orchestration and Containerisation like Kubernetes, Containers.
- Experience with CI /CD (i. e. Jenkins, ArgoCD).
- Solid Understanding of Networking (firewall, connectivity, routing, iptables, subnet config, etc.).
- Experience with Linux OS and Shell/Python Scripting.
- Experience in programming with Python, Go
- Experience with API Gateway like Kong, Nginx based systems.
- Experience with security best practices and technologies.
- BS degree in Computer Science or a related technical field involving coding, or equivalent practical experience
Life At Zeta
At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.
#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore the life at zeta
Zeta is an equal opportunity employer.
At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.