Surveillance Operator

Hard Rock Hotels and Casinos


The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles LOVE by Cirque du Soleil, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.


It is the primary responsibility of the SURVEILLANCE OPERATOR to monitor casino and associated areas via Closed Circuit Television (CCTV)/digital recording programs and direct observation techniques to ensure compliance with associated laws and regulations. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.

Specific Job Functions:

* Maintains strict confidentiality for the company when conducting observations and investigations


* Operates CCTV/digital equipment to conduct surveillance


* Uses computer and associated hardware to complete documentation


* Writes and prepares daily reports and logs


* Observes and documents all marker redemptions


* Reviews videos and completes documentation regarding specific slot and table game jackpots, guest complaints, and variances in all departments


* Conducts routine surveillance filming, reviews videos, and completes documentation to detect suspicious activities and behavior throughout casino and gaming areas


* Maintains evidence by saving video to the Archive Server.


* Monitors Table Games, Casino Cage, Soft Count and personnel as well as all employees adjunct to casino floor


* Testifies in court as a representative for the company as necessary


* Must have at least 1.5 years of gaming or surveillance experience

* Knowledge of all Table Games, Slots and Cage procedures

* Basic knowledge of card counting systems & Basic Strategy

* Must be computer literate

* Must have excellent telephone etiquette and communication skills



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