Terminal Coordinator – 1615

US Pack Services LLC

USPack is a leading logistics provider custom built for the evolving needs of businesses in today s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers businesses. That s how we stay ahead. That s how we help our customers win.
Find out more at: www.gouspack.com

At USPack, we know our people set us apart. And that s why we do everything we can to invest in them and help them grow every day.We don t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

USPack s Benefits for Full Time positions include:
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays

USPack s Benefits for Part Time positions include:
Paid Sick Time

This position is responsible for a variety of tasks in a terminal operation. The Terminal Coordinator should be able to solve customer issues in real time, by themselves, without transferring the call to others. The Terminal Coordinator (TC) will be assigned tasks that involve more than one of the following functions:
Administration functions WMS tasks, order entry for on demand orders, paperwork or BOL preparation for shipments, administer paperwork preparation for specialty billing.
Dispatch functions may have to administer, prepare shipments AND dispatch select orders on select shifts.
Warehouse functions Pull orders off the floor or rack, unload trailers, dock searches, sorting, relabel pieces, prepare orders for delivery or return.
Essential Duties:
Perform administration tasks to support the delivery expectations of customers. Tasks include:
Order entry
BOL submissions
Portal entries
Paperwork preparation for billing
Answering phones
Perform dispatch support tasks. Tasks include:
Shipment preparation/administration
Dispatch orders
Perform warehouse related tasks. Tasks include:
Pulling orders off the floor or rack.
Unloading trailers
Sorting and labeling pieces
Preparing orders for delivery and/or return.
Promote safety best practices and safe use of equipment in the terminals.
Perform other duties as assigned.
Requirements – Knowledge, Skills & Abilities:
Ability to multitask and make decisions quickly.
Ability to work both in a group setting and independently.
Must be able to collaborate with terminal management to effectively hold people accountable.
Must be able to communicate effectively in person, in email, and on the phone.
Critical thinker with strong analytical skills.
Ability to learn multiple operating systems.
Ability to lift up to 50 pounds on occasion.
Ability to work overtime as necessary.
Education, Experience, Certificates, and Licenses:
High School Diploma or equivalent (required).
College Degree (preferred).
Basic MS Office Programs (Outlook, Excel, and Word) experience (required).
Shift Days: Monday through Friday
Shift Hours: 12pm – 8:30pm (Available to work extra hours, weekends, and holidays preferred.)
Pay Rate: $18


At USPack, our values are at the heart of everything we do, every day. They re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

We are:
Driven by a passion for service We re driven by doing more, by empowering others to succeed. We re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it s a way of life. It s our passion.

Driven by collaboration We re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.

Driven by accountability We re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don t just say it, we show it. We make it happen and we measure it.

Driven by adaptability We re driven by what s now and what s next. For us it s about never settling for the status quo. It s about staying one step ahead of change. It s about pushing for new ways and new answers and achieving things never thought possible.

Driven by responsiveness We re driven to react more quickly and respond smarter. For us it s about putting intuition into action. It s about thinking ahead. It s about seeing first, solving better, and doing what it takes to sustain success.

Driven by respect We re driven by trust, transparency, and empathy. We put ourselves in others shoes and treat them the way we want to be treated ourselves. To us, courtesy is critical, and professionalism is paramount. Mutual respect is mutually beneficial. We see it. We believe it. We live it every day.

If you’d like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: …@gouspack.com


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