Vice President of Operations


With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.

associaonline. com. Job DescriptionJob SummaryThe Vice President (Branch) is responsible for development and implementation of the strategic vision andplanning of a branch. The Vice President assists with the day to day leadership and management and presentingthe appropriate image to the public, and assisting with the management of short- and long-range goals of thebranch.

Vice Presidents oversee a variety and sizes of branches with different structures, and, thus, the specificduties and responsibilities will vary. Vice Presidents assist directly the supervision of the branch levelmanagement. A Vice President assists with the budget, fiscal management and financial health of the branch. Job Duties and Responsibilities* Provide leadership and oversight in general operations of the branch.

* Monitor performance of overarching goals and initiatives for the branch.
* Establish positive relationships with stakeholders and other vendors at the branch level.
* Assist with management of strategic planning, business development, and fiscal operations at the branchlevel.
* Other duties as assigned.

RequirementsKnowledge and Skills* Knowledge of the community association management industry, including business management practices, financial requirements, marketing, and operations.
* Knowledge of GAAP at a proficient level.
* Knowledge of Microsoft Office products (Word, Excel, Outlook, etc. ) at an expert level.

* Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc. ) at an expertlevel.
* Professional communication skills (phone, interpersonal, written, verbal, etc. ).

* Self-motivated, proactive, detail oriented and a team player.
* Confidentiality and discretion in the performance of all duties and responsibilities.
* Time management and time critical prioritization skills.
* Strong talent management skills, including the ability to effectively select, appraise, motivate/influence, and develop subordinates.

* Ability to relate effectively with Boards of Directors members, community members, vendors and employees and resolve conflicts and problems expeditiously and effectively. Education and Experience* Florida Community Association Manager (LCAM) license required.
* Bachelor’s or advanced degree in business administration or related field.
* Eight (8) plus years of continuous leadership experience in property management or a related service filed; or equivalent combination of education, experience and/or training.

* 7 – 10 years of Management and/or Supervisory experience.
* 7 – 10 years of Community Association experience. #LI-MA1We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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