SYKES work from home jobs are in high demand. SYKES offers customer service jobs to those who are looking for a career and not just a job. As one of America’s leading Business Process Outsourcing companies, clients achieve their goals by providing effective customer service and support services. From virtual and brick-and-mortar offices across the globe, Sykes provides their customers with professional agents who can handle their every need. SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions.
Customer service representative jobs are an excellent way to work at home. When you work with SYKES, you become part of a worldwide network that offers great opportunities. From virtual call center positions to direct hire jobs in customer service, they are always looking for talented people who want to work from home!
Provide excellent customer service over the phone with a focus on solving for the customer.
Utilize a variety of web-based computer tools with multiple windows to support customers with all inquiries. Become an expert in all client-related products and services.
In order to qualify for a customer service position with Sykes, you need to meet their requirements for customer service representatives and while there are some entry-level experience opportunities, it is helpful to have at least 1 years of experience in customer service or related fields. Once you’ve filled out your application, you can expect an email back regarding your application status. If you are selected to continue on with their interview process, it will be over a phone call rather than in person.
Perks of the Job
In addition to working in a supportive environment, there is some flexibility with your work hours. Many call center representatives enjoy working part-time jobs, which allow them to pursue outside interests or spend more time with family. SYKES work from home customer service representative jobs are located throughout North America—so wherever you live, there’s likely a location near you.
Full-Time Schedule (40 hours/week)
100% Paid Training
Full benefits package including medical, dental, vision, life insurance, and company-matched 401(k) retirement plan
Paid time off
Tuition Reimbursement after just one year of employment
Training and Education
Customer service representatives who work at home typically need at least a high school diploma and some customer service experience. Although some companies may hire candidates without prior experience, it’s more common for employers to prefer candidates with prior relevant experience. On-the-job training programs are often provided by call center employers to help new hires learn additional job skills.
SYKES Work From Home Requirements
In order to be considered for a Work From Home Customer Service Representative position with SYKES, you must meet their requirements and pass an assessment. You can find these requirements in detail on their website. Many companies hiring for telecommuting positions also require their employees to pass a drug test in addition to having access to a high-speed Internet connection. Once hired agents complete a comprehensive training program that allows them to transition easily into working as a virtual agent.
How to apply
You can search and apply to a SYKES work from home job through our website, where we offer a variety of customer service work from home jobs. You can also sign up for job alerts to be notified as soon as new work from home jobs are posted.