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[Customer Service / Fully Remote] – Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO – As a Customer Support Specialist you’ll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it with the engineering team…Hiring Fast >>
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