Director, Revenue Operations Any Hybrid

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 80,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As the Director, Revenue Operations at GlossGenius, you will be the founding leader of our Revenue Operations team and play a critical role in creating and optimizing our sales processes to drive revenue growth for the business. You’ll collaborate with sales leadership and lead a cross-functional team to analyze sales performance, identify trends to inform our sales strategy and ensure our processes, systems, analytics and insights and enablement are as effective as possible. Scaling our sales effort is a high-visibility strategic initiative for the company and this role will help drive that.

You will report to the Chief Revenue Officer. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays).

What You’ll Do

• Develop and maintain dashboards to track key revenue metrics and provide actionable insights
• Enhance sales pipeline management, forecasting accuracy, and process efficiency
• Implement and refine sales processes that enhance lead conversion rates, improve deal velocity, and maximize customer lifetime value
• Build alignment and drive cross-functional initiatives forward, working across sales, customer success, marketing, finance, support, and product
• Own and manage our sales & marketing tools (Hubspot is our CRM)

What We’re Looking For

• 10+ years of experience in sales, RevOps, or related field; SaaS experience preferred
• Strong analytical skills to extract actionable insights from data, and build robust, scalable reporting systems that drive business decisions
• Proven ability to manage and optimize a variety of sales tools including Hubspot
• Strong business acumen and understanding of sales processes, revenue drivers, and sales related metrics

 Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit – employees are eligible to contribute starting day 1 of employment
• Professional Development – employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support
• Team Bonding opportunities – as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York, California, and Washington is between $200,000-$240,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.